The Functional Technologist

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The Functional Technologist
The Functional Technologist
What is ServiceNow and How It’s Transforming Business Operations
Platforms

What is ServiceNow and How It’s Transforming Business Operations

Michael "Thunder" Phillips's avatar
Michael "Thunder" Phillips
Nov 11, 2024
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The Functional Technologist
The Functional Technologist
What is ServiceNow and How It’s Transforming Business Operations
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A modern, sleek illustration representing ServiceNow's impact on business operations. The image includes icons for IT services, customer service, HR, security, and workflow automation, all connected to a central cloud platform symbolizing ServiceNow. Each icon is surrounded by subtle digital effects, symbolizing automation and data flow. The background is a gradient of blue and gray tones, giving a professional, tech-driven look suitable for an article on ServiceNow’s transformative role in business.

Introduction

ServiceNow is one of the most powerful platforms in the business technology landscape, enabling companies to automate and streamline their workflows. Originally launched as a cloud-based IT Service Management (ITSM) solution, ServiceNow has expanded to support a variety of business functions, from customer service and HR to security operatio…

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